FAQs

Answers to Your Questions

HAIRCUTS & SERVICES

No appointment needed. We are a walk-in salon — just come in whenever suits you and we will take care of you as quickly as possible.

Wait times vary depending on how busy we are. We recommend coming during off-peak hours (early morning or mid-week) for a faster experience.

We specialise in men's haircuts, including classic cuts, fades, buzz cuts, and edge-ups. We also offer beard trims and styling.

Mánudagur - Föstudagur: 08:00 to 17:00

Laugardagur: 09:00 to 13:00

Sunnudagur: Lokað


Please check our website or social media for up-to-date opening hours for the public holidays.

PRODUCTS — IN STORE

Yes! We stock a curated selection of professional hair care products available to purchase in person at the salon.

Absolutely. Our team is happy to recommend the right products for your hair type and goals, whether you are shopping in store or online.

ONLINE SHOP & SHIPPING

We currently ship within Iceland. Please contact us if you are outside Iceland and we will do our best to assist you.

Orders are typically processed within 1–2 business days. Delivery times vary depending on your location within Iceland.

Once your order is dispatched, you will receive a confirmation email with your tracking information.

We offer free shipping on orders over 19.000isk. Check our online store for the current threshold and any active promotions.

RETURNS & REFUNDS

We accept returns on unopened and unused products in their original packaging within 14 days of purchase. Opened or used products cannot be returned for hygiene reasons.

For full details on our return policy and purchase terms, please visit our Policies page on our website.


We are sorry to hear that! Please contact us within 48 hours of receiving your order with a photo of the item and your order number, and we will resolve it as quickly as possible.

Once we receive and inspect the return, refunds are processed within 3–5 business days back to your original payment method.

Can't find your questions?

If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.